POLICIES
Before You Book
Arrival
Be there 15 minutes early.
Trips leave on time. If you miss a shared charter, no refund or booking credit will be provided.
Safety
Your safety comes first.
Follow all crew instructions. We accept no liability for incidents resulting from failure to do so.
Cancellations
We cancel: Full Refund, reschedule or credit.
You cancel: 12-month booking credit.
Within 48hrs / no-show: No refund, reschedule or credit. Bookings can be transferred.
Gift vouchers: Non-refundable. 7+ days’ notice to reschedule.
Shared Charter Flexibility
We need a minimum of 10 guests and suitable weather to depart. If either isn’t met, we may reschedule or cancel up to 48 hours before departure. If we cancel, you’ll receive a full refund or can reschedule.
Travel & Accommodation
We’re not responsible for costs if your trip is cancelled or rescheduled.
Medical Conditions
Please let us know before departure of any serious medical conditions, mobility issues or special assistance required.
Public Holidays (VIC)
+$20 per person, payable on board (not charged online).
Recreational Fishing Licence
Required by law for anyone aged 18–69 (unless exempt). It is your responsibility to hold a valid licence before the trip. You can purchase one online in just a few minutes.
Raw Fish
If you choose to eat raw fish on board, you do so at your own risk. Even freshly caught fish carries a small food safety risk.
Alcohol
Cans only – no glass.
No alcohol for anyone under 18. Intoxicated or disruptive behaviour may result in the trip being terminated without refund or booking credit.
Equipment
Quality rods and reels are provided.
Lost or damaged equipment due to negligence may incur a $200 replacement fee.
Last updated: 23 July 2026