Policies
Transparency matters to us. We believe every business should be upfront about its policies, which is why we've made ours clear, fair and easy to find before you book.
Arrival
Be there 15 minutes early. Trips leave on time. If you miss a shared charter, no refund or booking credit will be provided.
Safety
Your safety is our priority. By boarding, you acknowledge the inherent risks of fishing and boating and agree to follow all crew instructions. Sorrento Fishing Charters accepts no liability for injuries or incidents resulting from a failure to follow those instructions.
Cancellations
- If we cancel (due to unsafe weather or minimum numbers not being met): Choose a full refund or reschedule.
- If you cancel before departure: You'll receive a booking credit valid for 12 months.
- If you cancel within 48 hours of departure or do not show up: No refund, reschedule or booking credit. You're welcome to transfer your booking to someone else if you're unable to attend.
- Gift vouchers: Non-refundable, but may be rescheduled with 7+ days' notice.
Shared Charter Flexibility
We aim to offer as many shared charter dates as possible. However, as a small owner-operated business, shared charters may occasionally be rescheduled to accommodate a private charter if minimum numbers have not yet been reached. We will always provide as much notice as possible and offer an alternative available date.
Travel & Accommodation
We recommend booking flexible travel and accommodation. We are not responsible for any costs incurred if a trip is cancelled or rescheduled.
Medical Conditions
Please let us know before departure if you have any medical conditions, mobility issues or require special assistance.
Public Holidays (VIC)
+$20 per person, payable on board (not charged online).
Recreational Fishing Licence
Required by law for anyone aged 18–69 (unless exempt). It is your responsibility to hold a valid licence before the trip. You can purchase one online in just a few minutes.
Raw Fish
If you choose to eat raw fish on board, you do so at your own risk. Even freshly caught fish carries a small food safety risk.
Alcohol
Cans only – no glass. No alcohol for anyone under 18. Intoxicated or disruptive behaviour may result in the trip being terminated without refund or booking credit.
Equipment
Quality rods and reels are provided. Lost or damaged equipment due to negligence may incur a $200 replacement fee.
Last updated: 23 July 2026